FAQs

  • I am not in Utah. Can we still do business?

    Yes. Cibgraphics Design Studio does business with clients across the country. I do not do business in other countries.

  • How long will it take to finish a design?

    The time it takes to finish a design varies from project to project. If you need it done by a certain time, let me know and I will try to accommodate you in any way I can. If it is a rush project, you may be charged a rush project fee.

  • Do I have to sign a contract?

    Yes. Before any work starts, as the client you must sign a contract. This protects both parties. Even if it is a rush project, you still need to sign a contract. Please allot this time into your project’s schedule.

  • How much will it cost?

    Since design and programming vary so much from project to project I custom bid every project. Please contact me for a free estimate.

  • Do you accept payment plans?

    Yes. If you are in need of a payment plan, I can work with you to produce one to fit your budget.

  • Do you require a deposit to start?

    Yes. I typically require a 50% deposit on all projects. If the project is large in nature I will only require a 25% deposit with milestone payments.

  • Who owns the copyright to the artwork?

    The copyrights to your project are yours pending the receipt of final payment. I do, however, reserve the right to use any of my work for my own promotional pieces. This copyright does not include original project files. Those can be purchased at an additional price.

  • How will I receive my work once it is completed?

    Delivery varies from project to project, but in most cases projects will be transferred electronically via email or ftp.

  • In web development, what versions of browsers do you support?

    I offer no support for Internet Explorer by default due to age and lack of usage and support. If you need to support Internet Explorer 10 or 11 this can be done for an additional fee.

    Modern browsers I support are Firefox, Chrome, Safari, Edge, and mobile versions of Safari on iOS and Chrome on Android in current versions only. In the case of desktop browsers these are updated automatically for users and testing older versions is expensive.

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